*** MAJOR LEOSA ANNOUNCEMENT ***
DCS is extremely excited to announce the launch of the newly designed and fully automated
LEOSAOnline.com website! This enhanced customer experience will provide ease in applying. THE NEW
WEBSITE ONLY AFFECTS AIR FORCE AND ARMY LEOSA CUSTOMERS AS THE NAVY HAS NOT YET
ADOPTED THE NEW AUTOMATED PROCESS.
During the 2014 stand-up of the USAF LEOSA program, DCS proposed a completely automated online
application process. It was the belief that DCS would be able to host the LEOSAOnline.com website as a
secure site on the DOD server, but this was not the case. DCS was unable to proceed with the
automated process due to DOD regulations thus requiring customers to submit hand-written or typed
paper applications. This cumbersome process proved to be time consuming and inefficient for both the
customer and DCS. DCS spent countless hours lobbying the government for change and has received
modifications to the Air Force and Army contracts. These contract modifications allow DCS to utilize
Amazon Web Services Gov (AWSG), a completely secure, DOD-certified cloud provider that
accommodates all DOD Personally Identifiable Information (PII) requirements.
This new platform provides a new application process that is not only less time consuming, but more
efficient and user-friendly. The updated site now allows for a completely automated, online experience.
All account information and application questions will be answered directly within your
LEOSAOnline.com account. Digital uploading is now required for all photos, application documents, and
the Service Request option can be completed online! Customers NO LONGER need to mail in
applications, additional documentation, or service requests!
The new website conveniently allows customers to log-in and out of their accounts without losing
information. Accounts feature a tracking bar that show completed steps in green and incomplete or
required action steps in red. Customers will be updated on the status of their application via e-mail
through their online accounts. DCS believes these new features will increase user-friendliness and
greatly improve the application process for everyone!